32)I have purchased insurance, but the status in the FWCMS system still shows 'Insurance purchase in progress.' What should I do?

The application status will be updated in real-time. Typically, it takes 24 hours for your application status to reflect any changes after payment. If the status does not change within this timeframe, please get in touch with our Customer Service Hotline at 03-8689 2822 or email us at [email protected] for further assistance. Alternatively, you may chat with our representative through our chatting platform at FWCMS.